Privacy Policy for Lotus AI
1. Introduction
Lotus AI ("we," "us," or "our") provides a mental health and emotional well-being companion app, which is owned and operated by Lotus Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use Lotus AI. We are committed to protecting your personal information and your right to privacy.
Contact Us:
For any questions or concerns regarding your privacy, please contact us at:
Email: [email protected]
Address: Lotus Labs, Orange County, CA. Physical address can be presented on request.
2. Information Collection and Use
a. Personal Information
- Profile Data: When you register for an account, we collect your username, full name, pronouns, and other profile-related information you provide.
- Session Information: Details of your sessions, including summaries, duration, insights, and other relevant metadata.
b. Automated Data Collection
- Usage Details: Information automatically collected about how you interact with our app, such as access times, device information, and browsing history.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.
- Legitimate Interests: We process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations Beyond Our Control: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Data Security