Privacy Policy
Last Updated: March 14th, 2025
Welcome to MacAI, a mobile application owned and operated by Lotus Labs Wellness ("Company," "we," "us," or "our"), based in Long Beach, California. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information.
1. Information We Collect
When you use MacAI, we may collect the following types of information:
a. Information You Provide Directly
- If you contact us for support, we may collect your name, email address, and any other details you provide.
- If you subscribe to MacAI+, we may collect payment-related details processed securely by third-party payment providers (e.g., Apple App Store, Google Play).
b. Information Collected Automatically
- Usage Data: We may collect details about how you use the app, such as scan history and interactions.
- Device Information: We collect device type, operating system, and unique device identifiers.
- Analytics: We use third-party tools (e.g., Firebase, Google Analytics) to analyze user behavior and improve our app.
c. Information from Third-Party Services
- If you link your account with third-party platforms (e.g., Apple, Google), we may receive limited profile data based on your permissions.
2. How We Use Your Information
We use the information we collect to:
- Provide and enhance MacAI features.
- Offer personalized food recommendations and meal tracking.
- Improve app performance and user experience.
- Provide customer support and respond to inquiries.